Refund and Cancellation Policy
Version 1.0
1. Cancelling a Subscription
You may cancel a course subscription at any time from your dashboard. Cancelling stops future renewal but does not end access early — you keep access until the end of the period you already paid for, unless a refund is issued.
2. Refund Eligibility
Refund eligibility (such as a trial period or a short cooling-off window after a first payment) is set per course and shown on the course page before you subscribe. Refunds outside that window are reviewed case by case.
3. How Refunds Are Processed
Approved refunds are returned to the original payment method. Processing times depend on the payment provider and are typically a few business days.
4. Administrative Cancellation
We may suspend or cancel access in cases of policy violation, fraud, or non-payment, in accordance with these terms.
5. Requesting a Refund
To request a refund, contact us through the Contact page with your account email and the course in question.